My Shop Policy:
We can ship nationwide and the fees will depend on the carriers (USPS, FedEx, UPS). The shipping will be free if you are located in Mecklenburg County (Charlotte, Huntersville, Cornelius, Davidson, Matthews, Mint Hill and Pineville).
The way to start a project that we prefer is do it in person, so you are welcome to make an appointment and visit us at our shop. Bring your inspiration and together we can build great ideas. If it does not work for you, we can share information and send you the details of the project by email which you should be sent back to us along with a written confirmation that you are agree at all the decisions made so that we can move forward with your particular request. Depending on the project, a deposit could be requested.
We are going to work for your satisfaction and happiness, so don’t worry. However once a project has commenced, it cannot be cancelled. We use common sense to give you a solution but you should remember that we make custom furniture.