SIZE EXCHANGE:
If the item you bought is not the right size for you, just send it back to me and I will resize it for you and ship for no charge. For rings please e-mail me or call me for your size after you placed an order.

30 DAY WORKMANSHIP GUARANTEE:
If an item you have purchased from me breaks within 30 days of purchase due to workmanship, I will repair or replace your item free of charge. Simply contact me for return instructions.
Items that cannot be replaced, will recieved a full refund.

30 DAY WORKMANSHIP GUARANTEE COVERS:
1.Fraying of thread or knot and/or resulting bead loss
2.Jump ring replacement or re-attachment

NOT COVERED BY GUARANTEE:
*Guarantee does not cover damage that did not occur as a result of the workmanship-
Examples:
a) Item gets run over by a car, stepped on, or otherwise smashed or dropped on the floor and break.
b) Item gets chewed by a dog or other pet.
c) Obvious mistreatment of item. Read How to take care of your Jewelry.
d) Use of item other than specified
e)Not kept in a safe place.
f) Left outside in the rain and sun.
g) Cleaned with the wrong solution.

RETURNS:
If you change your mind with what you have purchased, just simply contact me for return instructions. There will be 7 day return policies with 20% restocking fee. Sorry but you will be responsible for the return cost.

FOR FULL REFUND:
1.Item was damaged by postal service.
2.Returned to seller UNDELIVERED to buyer.
3.Buyer does not want replacement.
4.See guarantee covers.

PAYMENT:
I accept Credit cards, Paypal, Check or Money orders. For Check and Money orders click on contact for e-mail (emily@janthonydesign.com)

FOR SHIPPING INFORMATION:
There is no charge for shipping. For Domestic USA orders please allow 2-7 days for delivery. All items will be delivering by USPS (standard). Customers will be notified for the time of when it is shipped.

HOW TO CLEAN YOUR STERLING SILVER JEWELRY:
To keep your designer inspired sterling silver jewelry clean and ready to wear use a soft and smooth, preferably 100% cotton cloth and softly wipe each piece of sterling silver jewelry clean of make-up and skin oils after each wearing. Remember sterling silver jewelry is made from a relatively soft metal and you can scratch it if you aren't careful so don't rub it too vigorously. Always use a clean 100% cotton or a special sterling silver cleaning cloth. Do not rub silver with anything other than a polishing cloth or a fine piece of velt. Your jeweler should be able to provide these. Tissue paper or paper towels can cause scratches because of the fibers in these products.

STORING YOUR STERLING SILVER JEWELRY:
Store your silver in a cool, dry place, preferably in a tarnish-preventive bag or wrapped in a soft piece of felt or cloth. Store pieces individually so that they don't knock together and scratch. Make sure your silver is not exposed to air and light during storage. This can cause silver to tarnish. And don't wear sterling silver in chlorinated water or when working with household chemicals's.

CARING FOR COPPER JEWELRY:
1.An easy way to remove tarnish which does not damage stones is to clean with white vinegar. Take an old toothbrush and dip in vinegar and lightly brush surface of copper.
2.Keeping in a ziplock bag or box when not worn helps keep tarnish down. Make sure item is completely dry before sealing in bag.